White Glove Pledge
Tennessee RiverPlace is a proud participant of the White Glove Pledge. A program in which travel and hospitality businesses show their commitment to COVID-19 safety and adherence to state and local guidelines.
Below are the comprehensive procedures and protocols we have put into place.
The health and safety of our guests and employees is our primary objective.
Through out Tennessee RiverPlace, we have already increased our rigorous protocols. Before each stay or event, each building is sanitized with disinfectants that kill 99% of bacteria. During events, high-touch areas are consistently treated to avoid any spread of germs.
Guest experience should be minimally interrupted by new guidelines.
All medical advice from the CDC and WHO states that person-to-person contact is the primary way to spread COVID-19. To help prevent the risk of transition, TRP has posted signs reminding guest to stay 6 feet away from others. Additionally, we have provided masks and hand sanitizer at our front entrance.
Our responsibilities play a vital role in an effective sanitation, health, and hygiene program.
Frequent hand washing, good personal hygiene, and appropriate personal protective equipment is vital in helping protect against the spread of a virus. All employees are instructed to wash their hands every 60 minutes or after any activities such as using the bathroom or going on break. All employees are provided a mask, and gloves when appropriate. Training is frequently conducted as new governmental policies and recommendations come out.
TRP protocols and procedures meet CDC guidelines and are effective against viruses, bacteria, and other pathogens.
Our employees are given clear instructions on how to respond and report quickly all presumed cases of COVID-19. Employees are instructed to stay home if they have a fever or feel ill, and to contact a manager if they notice a coworker or guest with any known symptoms of COVID-19. We work closely with our vendors to ensure their service providers are implementing similar protocols while on property.